Frequently Asked Questions

Questions? We got you. Just keep scrolling — or shoot us an email.

Shipping & Returns

We currently ship to the Netherlands and Belgium, and other countries are HIGH up there on our to-do list. Stay tuned!

If you’re located in the Netherlands: nothing! Niente! Nada! If you’re elsewhere, you can calculate the shipping fees at the checkout.

Soon! We usually ship within 1-2 business days. That means that if you order a puzzle on Saturday, we will ship on Monday or Tuesday, and it’ll probably arrive between Tuesday and Thursday. That might be a little longer than you’re used to (thanks, Jeff B.), but know that we’re a very small business and we’re doing everything we can to get you puzzling ASAP.

Oof, we’re sorry to hear that. You must be so bummed out!

Unfortunately, your order is out of our hands when it leaves our HQ, both literally and figuratively. Please check the tracking link we sent you. And if that doesn’t clear things up, just shoot us an email at We’re always happy to help.

If the shrink wrap is still intact and it’s in brand new condition, yes, you can. You can check out our return policy here.

Oops! Please let us know as soon as possible. We can’t promise anything, but we might be able to correct your mistake.

Puzzle Concerns

Arrghh, nothing more anticlimactic than a missing piece. If you’re absolutely sure it isn’t hiding in between couch cushions, in the vacuum cleaner or in your pet’s secret stash of stuff he stole from you, just email us at

You could, of course, also try and make a replacement. But we don’t blame you if you don’t.

Well, obviously you first have to look at it for at least eight minutes straight and admire the result. Then, you could frame it, pass it on to a friend, take a picture of it and brag about it online (don’t forget to mention us!), or break it up and do it again. It’s up to you!

Everything Else

We’re always on the lookout for set designers and photographers who are just as much into quirky, modern stillife photography as we are. So if that’s you, do get in touch! We’d love to hear from you. You can reach us at

Whew, that’s a huge compliment :) Thank you! We work with carefully selected retail partners, but we’re always happy to consider new stockists. So just shoot us an email at

Ooooh, we love press inquiries! Please shoot us an email at